An operations course for founders making their first hires and writing their first processes, built on the Startup Template Library’s SOP Template, Onboarding Checklist, Job Description Template, Interview Scorecard, Performance Review Template, Business Continuity Plan, and Risk Management Plan. It covers documenting how work gets done, hiring with a structured process, bringing people up to speed, running fair reviews, and preparing for the disruptions every small company eventually faces. General guidance for founders; employment law and benefits decisions belong with a qualified professional.