Customer Onboarding Guide Template

Customer Onboarding Guide Template

Get this template — $35

By Startup Template Library  |  Digital template download

The Customer Onboarding Guide Template helps you document how new customers get started with your product or service. It lays out the onboarding journey step by step.

On this page, you’ll find a preview of the Customer Onboarding Guide Template, everything that’s included, and how to get it.


Customer Onboarding Guide Template

Customer Onboarding Guide Template
Onboarding journey mapWelcome and setup stepsTraining touchpointsCheck-in scheduleOnboarding checklist

Preview of the template layout (illustrative).

Define welcome messages, setup steps, training touchpoints, and check-ins so every new customer has a consistent experience.

A written onboarding guide makes it easier for your team to deliver a smooth start and for customers to reach their first success quickly.

What’s included

  • Onboarding journey map
  • Welcome and setup steps
  • Training touchpoints
  • Check-in schedule
  • Onboarding checklist

Get the template

$35

One-time purchase · digital download
Get this template — $35
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